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​Privacy and Refund policy

​## Privacy policy at The 23 Former Doctor Truths, we value your privacy. This document outlines our practices regarding the collection, use, and protection of your personal information. By using our services, you consent to the practices described below.
Information Collection: We collect personal information that you provide to us directly, such as your name, email address, and any other information you choose to share. We may also collect data about your interactions with our services, including IP addresses, browser types, and access times.
Use of Information: We use the information collected to provide, maintain, and improve our services. This includes personalizing your experience, responding to your inquiries, and sending you updates about our services. We may also use the data to understand usage patterns and improve our marketing strategies.
Data Sharing: We do not sell your personal information to third parties. We may share your data with third-party service providers who assist us in operating our business, provided they maintain the confidentiality of your information. Additionally, we may disclose your data if required by law or to protect our rights.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you interact with our site and enable certain features. You can manage your cookie preferences through your browser settings.
Data Security: We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is entirely secure, so we cannot guarantee absolute security.
Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. When the data is no longer needed, we will take steps to delete or anonymize it.
Updates to this Policy: We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about how we protect your information.
Your Rights: Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise your rights, please reach out to us as described below.
### ConclusionIf you have any questions about this privacy policy or our data practices, please do not hesitate to contact us. We are committed to protecting your privacy and resolving any concerns you may have.

 

If the buyer chooses the option to download the product and is unable to complete the download due to technical problems caused by the seller’s server, the seller agrees to send an email with a new download link at no additional cost to the buyer. In the event that the buyer is still unable to complete the download due to technical problems on the seller’s server, the buyer is required to contact the seller’s sales service, which will offer an adequate solution that does not involve any additional charges or costs for the buyer. The buyer is not entitled to request a refund in this situation.

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If the buyer is unable to download the product due to technical problems that are not related to the seller but are caused by the buyer, the operator, or a third party, the seller is not responsible and is not obliged to provide the download or delivery of the goods without charge. The buyer must download the product within 5 (five) business days; after this period, they will no longer be able to download the product, even if payment has been made. In this case, the buyer waives any claims or complaints.

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